Shipping policy
Friday Face Shipping Policy
We want to get your Friday Face favorites to you as quickly as possible! Here is everything you need to know about how we ship your orders.
1. Processing & Handling Time
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All orders are processed and packed within 1 business day.
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Orders placed on weekends or public holidays will be dispatched the next business day.
2. Shipping Options & Delivery Times
We ship all orders across Australia using Australia Post. You can choose between two shipping options at checkout:
| Shipping Method | Estimated Delivery Time |
| Standard Shipping | 2 to 7 business days |
| Express Shipping | 1 to 3 business days |
Please note: Delivery times are estimates provided by Australia Post and may vary depending on your location (regional areas may take a little longer).
3. Tracking Your Order
Once your order has been packed and handed over to Australia Post, we will send you a shipping confirmation email containing your tracking number. You can use this number to track your journey on the Australia Post website.
4. Need Help?
If you have any questions about your delivery or need to make an urgent change to your shipping address, please contact our support team as soon as possible at hi@fridayface.com.au
